Sir John Holmes is a former senior British diplomat who served as ambassador in Portugal and France, UN Under-Secretary-General for Humanitarian Affairs, and Director of the UK’s Ditchley Foundation. In this podcast he discusses the role of empathy in foreign policy-making, and explores the major challenges in putting empathy into practice. Sir John’s remarks were made at a CEIA expert consultation on empathy in foreign affairs hosted by Chatham House on 29 June 2016.