Jonathan Steele is a former Chief Foreign Correspondent for the Guardian and the author of several books on international relations, including ‘Defeat: Why They Lost Iraq’. In this podcast, which is also the basis for a CEIA Insight, he argues that lack of empathy in the 2003 intervention in Iraq had disastrous consequences for state-building and stability. Jonathan’s remarks were made at a CEIA expert consultation on empathy in foreign policy-making and diplomacy at Chatham House on 29 June 2016.